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FAQs

 WE DO NOT TEST ON ANIMALS

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Do you offer a professional discount for makeup artists?

At this time, we do offer 30% off orders of $75 and over for makeup artists with verification. 

Please email your credentials and links to: sales@pinkstilettocosmetics.com

 

How much is shipping?

We offer the same $4.95 flat rate shipping cost anywhere in the U.S., whether you buy 1 item or 100!

International shipping is $7.95 flat rate

Shipping is Free on orders placed on online over $100. 

 

Do you ship to my country?


We ship everywhere in the world except Italy. Italian Customs rejects all skin care products and cosmetics. 

 

Are there any International duty fees?


Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before ordering.

 

When can I expect my order?


All orders are shipped via USPS First Class Mail with Online Tracking. Domestic shipping within the U.S. usually takes 5--7 business days to arrive. International shipping times may vary between 2-6 weeks. You will receive a email with your tracking number when it ships. 

 

What is your return policy?

Due to the hygienic nature of cosmetics, all sales are final. Please make your selection carefully. If you product arrives defective, please take a picture of the defect, use the contact us link to let us know and we will do all we can to make it right. If you have any questions about a product, it is our pleasure to answer them so you can make the best choice. 

 

I have sensitive skin, do you have an Ingredient List?

Yes! We we sure do! Please click here: Ingredient List. If you can't find something on the list, please let us know and we will get add it immediately Email: sales@pinkstilettocosmetics.com

 

Are these products really made using Organic ingredients?

Yes! Whenever possible organic ingredients are sourced. 

We begin all of our liquid products with ingredients that are certified organic by either the USDA,Oregon Tilth in combination with other natural ingredients not to exceed 15% of the total product.  

Our Lip Whips are made with natural waxes, oils and contain absolutely no artificial flavors or sweeteners. 

For our Whipped Body Souffles and Whipped Body Scrubs the ingredients may also be sourced from local trusted sustainable farms and are either Certified Organic or grown to meet or exceed organic standards, Free of Pesticides and Genetically Modified Organisms. 

Please note products that contain colorants begin with all natural or organic ingredients and contain less than 1% of the total volume of the finished batch. 

 

Can I offer Pink Stiletto Cosmetics at my salon or boutique. Do you sell wholesale?

We do sell wholesale to select salons or retail or beauty subscriptions services. Please send your inquiry to sales@pinkstilettocosmetics.com